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Terms of service

Last updated 9 November 2026

These terms are the agreement between your business and us when you use Quotsy. Please read them. By creating an account, you agree to them.

1. Who we are

Quotsy is provided by [Your name or company name], [a sole trader / a company registered in England and Wales, number …], of [Postal address] (“we”, “us”). Contact us at support@quotsy.co.uk.

2. Who can use Quotsy

Quotsy is for businesses, including sole traders. You must be 18 or over and use it for your business, not as a consumer. You’re responsible for everything done through your account, so keep your password safe and tell us straight away if you think someone else has used it.

3. Free trial and subscription

  • New accounts get a free 14-day trial. No card is needed to start it.
  • After that, Quotsy costs £14.99 a month, paid by card through Stripe. It renews automatically each month until you cancel.
  • You can cancel at any time from the Billing page. You keep full access until the end of the period you’ve paid for, and you won’t be charged again. We don’t refund part-months.
  • If a payment fails or your subscription ends, your account becomes read-only: you can still see and download your data, but not add or change things.
  • We may change the price. We’ll give you at least 30 days’ notice by email, and you can cancel before it applies.
  • We’re not VAT registered at the moment, so no VAT is added. If that changes, we’ll tell you.

4. Your data stays yours

Everything you put into Quotsy (your business details, customers, quotes, invoices, photos and expenses) belongs to you. You give us permission to store and display it only so we can run the service for you. You can download it at any time from Account, and delete your account whenever you like.

5. Your responsibilities

  • Only add customers’ details when you have a good reason to, and tell them how you use them (your own privacy notice).
  • Make sure your prices, quotes, invoices, VAT and tax are right. Quotsy’s price suggestions and reports are a guide to help you, not financial or tax advice.
  • Only upload photos and content you have the right to use. Get a customer’s permission before showing photos of their car publicly.
  • Don’t use Quotsy for anything illegal, to send spam, to post fake reviews, or to try to break into, overload or copy the service.

6. Public pages and reviews

If you switch on your public page, anything you put on it can be seen by anyone. Reviews can only be left by customers with a real completed job. We may remove reviews or content that are abusive, unlawful or fake, and you can report a review to support@quotsy.co.uk.

7. Keeping Quotsy running

We work hard to keep Quotsy available and your data backed up, but we can’t promise it will never be interrupted, for example during maintenance or a supplier’s outage. We’ll improve and change features over time; if we remove something important you rely on, we’ll tell you in advance.

8. Suspending or closing accounts

We may suspend or close an account that seriously or repeatedly breaks these terms, or if the law requires it. Unless it’s urgent or unlawful to do so, we’ll warn you first and give you the chance to download your data.

9. Our liability

  • Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else the law doesn’t allow us to limit.
  • We aren’t liable for lost profits, lost business or indirect losses, or for losses caused by information you entered being wrong.
  • Otherwise, our total liability to you in any 12 months is limited to the amount you paid us in those 12 months.

10. Data processing terms

When you store your customers’ details in Quotsy, you are the controller of that information and we are your processor. This section is our agreement under Article 28 of the UK GDPR. We will:

  • only use your customers’ information to provide Quotsy to you, following your instructions (which are these terms and how you use the app), unless the law requires otherwise;
  • make sure anyone who can access it is bound to keep it confidential;
  • keep it secure, including encryption in transit, strict separation between businesses, private photo storage and daily backups;
  • only use the sub-processors listed in our privacy policy (Supabase, Vercel, Stripe and our email provider), each under a written agreement with the same protections, and tell you before adding a new one so you can object;
  • help you respond to customers who ask to see, correct or delete their information, and with any data protection checks you need to do;
  • tell you without undue delay if we become aware of a breach affecting your customers’ information;
  • delete your customers’ information when you delete it or close your account (backups clear within 7 days), and let you download it first;
  • give you the information you reasonably need to show we’re meeting these duties.

11. Changes to these terms

We may update these terms. If a change matters, we’ll email you at least 30 days before it takes effect. If you don’t agree, you can cancel before then.

12. The law

These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute.